The Calculated Name Merge Fields will insert the name of the sender if you have multiple senders on the same campaign. The Calculated Day Fields will insert the day of the week, or the day of the week plus N days.
99% of the time this happens when you start a campaign after it’s Delivery Window is already over. Other times it may
A Campaign Email Account is a Gmail/Imap/Office365 account connected to Wavo that you use to send a cold email campaign from.
You need to ensure that the list has it’s fields mapped correctly in order to proceed with the import. We try to do as many as possible automatically but you may need to select some custom fields yourself.
Yes you can. We integrate with Zapier. Our Zapier integrations can be found here. (https://zapier.com/apps/wavo/integrations)
As soon as someone replies they are removed from the rest of the sequence.
This is a feature that enables you to upload a list of existing customers or leads you are in conversation with to programmatically prevent them from receiving emails from the campaigns in case they accidentally get included on contact lists.
This is related to the email account disconnecting from a campaign. If the account gets disconnected from the platform because the password is changed or your email provider is throttling the account for sending too many emails too quickly.
With cold email even if you are reaching a targeted audience with a relevant message, over time inevitably some portion of recipients will mark your email as spam.
You can pause the campaign and change the copy. The system will just pick up where it left off with that contact.
Archiving a campaign simply removes it from the campaigns list view. You can view an archived campaign by filtering for them on the campaigns tab.
These are the steps on how to add a Campaign Email Account
Yes, you can duplicate a campaign. Here are the steps to follow on how to duplicate a campaign.
Follow these steps to add an email address or domain on your client's suppression list.
At the very end of the campaign, many contacts that had their status changed to 'Bounced' after having received a few emails are subtracted from the total number of 'contacted' leads.
Follow these steps if you want to delete or archive a campaign.
The "Stop Colleagues" feature lets you automatically stop colleagues with email addresses at the same domain when one of them responds.
Yes, you can send a test email of any of your campaign email versions. Follow these steps to send a test email.
You can track your campaign email link clicks and email opens by following these steps.
Follow these easy steps if you want to check the open and click rates of your campaign emails.
You can add freeze periods to your email account by following these steps.
Set the daily send schedules for your email campaign versions by following these easy steps.
Try these fixes if you are having trouble adding your Gmail / G Suite / Google Workspace account to Wavo.
If you want to choose a specific time zone for your campaign, follow these steps.
With this new feature, you can already auto forward a positive or neutral (or both) response to your client or your team member, just follow these steps.
With this new feature, you can already schedule for a campaign to start and stop on a specific time. Follow these steps on how to set this up.
There are two ways on how to check how many emails were already sent for the day, follow these steps.
We charge $29/month per email account connected to our system to send cold email from. There is no charge per client, you can have as many as you want on the white label platform.
It's $199/month.